Wednesday, May 15, 2013

Get to Know Way2call Hi-Phone Desktop and Maestro, External USB Telephony Card Device

About Way2call External USB Telephony Card Device (Boards)


 Way2call Hi-Phone Desktop and Maestro are portable professional USB  telephony card devices ( telephony board device), equivalent to commonly and traditionally used PCI / PCIe telephony cards or telephony boards, but external and portable without the limitation of PCI slots / PCIe slots.

Most of time, people call them "telephony modem" or "voice modem" because of their look and their functions includes full-duplex voice features and can be used as a voice modem, however, they are not modems, they are professional grade telephony cards, working just like PCIe Telephony Cards, but external and designed in the portable shape for setting up business phone systems, call recording, IVR ( interactive voice response system, caller id detection, text to speech and voice call to text and more.

Way2call Hi-Phone Desktop and Maestro telephony device card, telephony boards reduce the cost of buying traditional PCI telephony cards or telephony boards, both are for professional telephony setup, working as a gateway for business phone system, call center system, customer service center system or call extension transfer system, utilizing telephony cards for PBX system or IVR system in your company or offices. Way2call Hi-Phone Desktop and Maestro will be your ideal choice since it also has the portability that you can carry it with wherever you go.

Way2call Hi-Phone Desktop and Maestro, TAPI compliant telephony board devices, are commonly used in different sizes of companies, education institutes, colleges, universities, law firms, medical units, law enforcement, call centers, professional service oriented firms or credit card processing centers.

Is the Hi-Phone a telephony card?

Yes. Way2call Hi-Phone and Maestro are professional grade External USB telephony card device, or so-called "Telephony Board Device", connecting to PC via USB. Users can use them to setup as the gateway for their business system. Currently it supports analog lines.

Can the Hi-Phone be used as a voice modem?

Yes. The Hi-Phone and Maestro, external USB telephony card device, external USB telephony board device,  can be used as a USB voice modem for business phone systems and computer telephony integration applications, voice telephony applications, with better voice quality, additional telephony features and full audio duplex, but it cant send or receive modem data, or be used as a fax. It can receive and send caller id data, and detect fax tones since it is a telephony gateway.

Is the Hi-Phone a modem?

No, Way2call Hi-Phone and Maestro are not 56K V.92 Data/Fax/Voice USB Modem. A MODEM is used for communications between 2 computers and may support voice, such as 56K V.92 Data/Fax/Voice USB Modem. Way2call Hi-Phone is a high quality external USB telephony card device for voice telephony technology used mainly for voice / call progress applications, and can be used as voice modem for full-duplex required applications.  It may replace a voice modem or TAPI modem in telephony voice applications.

For more FAQ, please visit Way2call FAQ


Hi-Phone Maestro, external Telephony Board Sample Setup Scenario



Hi-Phone Maestro setup illustration
  1. Make sure that an analog phone and analog line are used.
  2. (A) - (D) Line 1 - Line 4
  3. (E) Business Phone System
  4. (F) (Optional ) Connect with telephony headset
  5. (G) Connect with PC via USB
  6. (H) Power Adapter
*In some countries (e.g. U.K., Germany), and external adapter for the phone and line might be required. Please check whether your local telephony connection standards default to the U.S.

You can purchase Way2call Hi-Phone Maestro to setup your internal IVR system, PBX system, or setup company internal phone extension  by Visiting

What if I need more than 4 lines?

Way2call Hi-Phone external telephony card device are designed based on modular portability, therefore you can purchase several Hi-Phone Maestro to achieve the line quantities that you want to achieve. This resolve the limitation of PCI/PCIe slots on your PC motherboards.



 Way2call Hi-Phone External USB Telephony Card Device, external USB Telephony Board Device Features and Specification Comparison:

Select the right model for your business and personal telephony needs.

Comments
List Price
$249
$349
$299
$399
Call
Number of Lines
1
1
1
1
4
AC Adapter Required
no
optional
yes
optional
optional
PC Connectivity
USB 2.0 Full Speed
USB 1.1 Full Speed
RS232
USB 2.0 Full Speed
USB 2.0
High Speed
Integrated SLIC (Subscriber Line Interface Circuit)
-
Ring Local Telephone
-
Generate Caller ID to Local Telephone
-
Generate Visual Message Waiting to Local Telephone
-
Number of Headset Ports
1
2
1
2
2
Professional Headset Port
-
3.5mm PC Heaset Port
-
-
-
2.5mm Parallel Headset Port
-
-
-
Analog Headset volume
-
-
-
Digital Headset Volume
-
-
-
Enhanced audio quality
-
-
Direct Sound support
-
Echo
Supression
-
Cancellation
-
-
Separate volume control for Line/Phone/Headset
-
-
Dedicated wave out for Music on hold
-
-
-
Parellel Phone/Headset operation
-
-
-
Distinctive DTMF Source (Line/Phone)
-
-
Parallel Phone Off/On Hook Detection
-
-
-
Other Phone on same line
Parallel Phone DTMF Detection
-
-
-
Other Phone on same line
On-Hook Line Audio Recording (Wiretapping)
-
-
-
Custom stand alone operation
-
-
-
AC Adapter reqired
Wake up Host PC
-
-
-
-
LED indicators
3
6
6
6
8
Dimentions
L:4.3” (110 mm) x  W:3.5” (90 mm) x  D:1.4” (35 mm)
L:4.4” (114mm)  x W:5.39” (137mm) x D:1.4” (35mm)
L:4.4” (114mm)  x W:5.39” (137mm) x D:1.4” (35mm)
L:4.4” (114mm)  x W:5.39” (137mm) x D:1.4” (35mm)
TBD
Weight
4.6 oz
(130 gr)
6.7 oz
(190 grams)
6.7 oz
(190 grams)
6.7 oz
(190 grams)
TBD
Author: By VoiceCTI