Introduction
Are you still using the old fashioned style voice modem to work with your ACT! or NCH software? The waiting is over, you can now use the professional grade Way2call TAPI compliant telephony card device, better than USB voice modem ( a portable external telephony card, telephony board and work as full-duplex USB voice modem ) to operate with your telephony software such as ACT! Dialit, or NCH brand telephony software. Without the need to open your computer case to plug it in, just use USB cable to connect to your PC desktop, laptop, tablet without worrying about the telephony hardware layer related to your motherboard, without the need to buy another computer for your business needs.
What is the name of this professional grade TAPI compliant telephony hardware?
This professional grade TAPI compliant telephony hardware works just like your PCI or PCI express telephony card ( regularly professional telephony solution requires professional grade telephony cards such as analog telephony card or digital telephony card ), the difference is it is external, it is portable and it is compact in size and lower your budget for telephony solutions.
TAPI compliant telephony card hardware, that is portable, external and connecting through USB cable is called
Way2call Hi-Phone Desktop. They come with different models and have been used globally by educational institutions, legal firms, call centers, call agents, customer service department and computer related industries.
Are they compatible with my ACT! Dialit Software?
Yes. Way2call Hi-Phone Desktop that has been tested completely and work with
ACT! Dialit software. You can purchase different model to fit your needs. You can expand your lines by using multiple Way2call Hi-Phone desktop telephony card devices.
Are they compatible with my NCH software telephony software?
Yes. Way2call Hi-Phone Desktop that has been tested completely and work with NCH software brand telephony software. You can purchase different model to fit your needs. You can expand your lines by using multiple Way2call Hi-Phone desktop telephony card devices.
More About Way2call TAPI Telephony Card Device, USB Voice Modem
Way2call Hi-Phone Desktop and Maestro are portable external USB
telephony card devices, telephony board device. Most of time, people
call them "telephony modem" or "voice modem" because of their look and
their functions includes full-duplex voice features and can be used as a
voice modem, however, they are not modems, they are professional grade
telephony card devices designed in the portable shape for setting up
business phone systems, PBX systems, call recording, IVR ( interactive
voice response system, caller id detection, text to speech and voice
call to text and more.
Way2call Hi-Phone Desktop and Maestro
telephony device boards reduce the cost of buying traditional PCI
telephony board, both are for professional telephony setup. if you are
setting up call center, customer service center or call extension
transfer, utilizing telephony board for PBX or IVR system in your
company or offices, Way2call Hi-Phone Desktop and Maestro will be your
ideal choice since it also has the portability that you can carry it
with wherever you go.
Way2call Hi-Phone Desktop, TAPI compliant
external USB telephony card devices or so-call external USB telephony
board devices, are commonly used in education institutes, colleges,
universities, law firms, medical units, law enforcement, call centers,
professional service oriented, and different type of business in any
sizes.
Connect
your phone systems and devices with analog lines, phones, fax machines
and other gears with Way2call USB telephony interface card and devices,
Hi-Phone Desktop and Maestro.
Is Hi-Phone a TAPI telephony board and a telephony card?
Yes. Way2call hi-phone is a TAPI telephony device, telephony board and also a telephony card. Traditionally PCI / PCIe telephony card / board requires PCI / PCI express slots on your motherboard, Way2call hi-phone desktop and Hi-Phone Maestro breaks the motherboard PCI / PCI express limitation, users can use Way2call Hi-Phone telephony device with regular motherboard since it is connecting through USB.
Can the Hi-Phone be used as a voice modem?
Yes. The Hi-Phone can be used as a voice modem for voice telephony applications, with better voice quality, additional telephony features and full audio duplex, but it cant send or receive modem data, or be used as a fax. It can receive and send caller id data, and detect fax tones.
Is the Hi-Phone a modem?
No. a MODEM is used for communications between 2 computers and may support voice. The Hi-Phone is a high quality external voice telephony board device used mainly for voice / call progress applications It may replace a voice modem or TAPI modem in telephony voice applications.
For more FAQ, please visit
Way2call FAQ
Can I connect Way2call Hi-Phone desktop products to my PC Tablet?
If your tablet is based on Microsoft Windows OS supported by Way2call Hi-Phone, you can use Way2call Hi-Phone desktop since it connects to your tablet using USB. You can easily create your own telephony solutions for interactive voice response. Just make sure your tablet has a USB port no matter if it is micro or regular USB port. If it is a micro USB port, you will need to purchase a micro usb cable to connect to Way2call Hi-Phone.
What are different models of Way2call Hi-Phone Desktop?
SKU: HD00LTGR01
Basic single line USB telephony
board device,not a modem, is a USB 2.0 portable telephony board device
for PC with FSK and DTMF caller ID detection and TAPI compliant for low
cost telephony solution, FXO and voice interface to analog line for
personal call center users. The telephony board device features:
- Low cost
- PC style 2 x 3.5 mm headset mic and speaker
- FXO interface to analog line
- Voice interface to analog phone
- USB Bus powered
- TAPI compliant
SKU: HD00PRGR01
Professional single line USB telephony device voice modem
- Cost effective
- Professional RJ12 headset jack
- 2.5 mm headset jack
- FXO interface to analog line
- FXS interface to analog phone
- USB Bus Powered or AC power adapter
- Assignable thumb control
- Enhanced functionality
-
TAPI compliant
SKU: PM004LBL01-IVR
Professional 4 lines USB telephony device board
- Cost effective
- Professional RJ12 headset jack
- 3.5 mm Mic and 3.5mm Speaker jacks
- 4 FXO interfaces to analog lines
- FXS interface to analog phone
- USB Bus Powered or AC power adapter
- Assignable thumb control
- Enhanced functionality
- TAPI compliant
SKU: PM004LBL01-PWD
Professional 4 lines USB telephony device board
- Cost effective
- Professional RJ12 headset jack
- 3.5 mm Mic and 3.5mm Speaker jacks
- 4 FXO interfaces to analog lines
- FXS interface to analog phone
- USB Bus Powered or AC power adapter
- Assignable thumb control
- Enhanced functionality
- TAPI compliant
SKU: PM004LBL01-PWC
Professional 4 lines USB telephony device board
- Cost effective
- Professional RJ12 headset jack
- 3.5 mm Mic and 3.5mm Speaker jacks
- 4 FXO interfaces to analog lines
- FXS interface to analog phone
- USB Bus Powered or AC power adapter
- Assignable thumb control
- Enhanced functionality
- TAPI compliant
Way2call Hi-Phone Desktop Lite is a basic single line TAPI compliant USB telephony card board device with full duplex voice modem functions, designed for PC and telephony usage with FSK and DTMF caller ID detection and TAPI compliant. It is a portable telephony board device for low cost telephony solution with FXO and voice interface to analog line for personal call center users.